At Educyle (https://educycle.co.za), we strive to deliver your orders quickly and reliably. As a multivendor marketplace, each vendor is responsible for fulfilling and shipping their products. This Shipping Policy explains how shipping works across our platform.

1. Shipping Coverage

  • We currently ship to all major regions in South Africa.

  • Some vendors may offer international shipping, which will be clearly mentioned on their product or store page.

2. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Processing times may vary depending on the vendor and product availability.

3. Shipping Methods & Delivery Time

  • Delivery times vary based on vendor location, shipping method, and your delivery address.

  • Estimated delivery: 3–7 business days within South Africa.

  • International orders may take 10–21 business days, depending on the destination.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the product, vendor, and delivery address.

  • Some vendors may offer free shipping promotions or flat-rate shipping.

5. Multiple Shipments

Since Educyle is a multivendor platform, if you order from multiple vendors, your items may be shipped separately.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or your account dashboard.

  • Tracking availability depends on the shipping method used by the vendor.

7. Delays & Exceptions

  • Delays may occur due to factors beyond our control (e.g., weather, customs, strikes).

  • Public holidays and peak shopping seasons may also impact delivery times.

8. Undeliverable Packages

If a package is returned due to incorrect address or failed delivery attempts, reshipping charges may apply.

9. Contact Us

For any shipping-related questions or concerns, please contact us at:

Email: info@educycle.co.za
Website: https://educycle.co.za